Terms of Service
Effective August 25, 2026 · Last updated August 25, 2026
Welcome to A.I. Research Link LLC (“A.I. Research Link,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, AI-assisted telephone services, text messaging services, payment services, and other services that we may make available from time to time (collectively, the “Services”).
Our website is located at https://airesearchlink.com.
By accessing our website, purchasing or adding funds, requesting information, participating in an AI-assisted telephone interaction, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Description of Our Services
A.I. Research Link provides access to AI-powered telephone research, information, communication, and assistance services. Depending on availability, our Services may include:
- General research and information
- Literature and creative-writing assistance
- Business-planning assistance
- Legal research assistance
- Drafting and organizational assistance
- General educational and informational assistance
- Personal-support and companion conversations
- Information retrieval
- Follow-up communications
- SMS/text messaging
- AI-assisted telephone conversations
- Other AI-assisted services that we may make available from time to time
Services may be provided through telephone communication, text messaging, our website, or other communication methods. Certain Services may require an account balance, prepaid funds, or other payment.
2. Website Use and Account Information
You do not necessarily need to create a traditional online account to use our website or purchase Services.
When purchasing or adding funds, however, you may be required to provide information necessary to identify the person for whom the Services are intended. This information may include:
- Full name
- State in which an individual is incarcerated
- Inmate identification number
- Telephone number
- Email address
- Payment information
- Other information reasonably necessary to provide the Services
You agree that information you provide is accurate, complete, and current. You further represent that you have the legal right or appropriate authorization to provide information concerning another individual.
3. Incarcerated Users and Correctional-Facility Restrictions
Certain A.I. Research Link Services may be used by incarcerated individuals, including individuals using an approved correctional-facility telephone system.
A.I. Research Link does not control the telephone systems, policies, schedules, security procedures, communication restrictions, approval requirements, or operating procedures of correctional facilities.
Access to the Services may depend upon whether a particular correctional facility permits calls to an A.I. Research Link telephone number or otherwise permits use of the Services. A.I. Research Link does not guarantee that every correctional facility will permit access to the Services.
We are not responsible for a correctional facility’s decision to:
- Block a call
- Restrict a call
- Monitor a call
- Record a call
- Delay a call
- Disconnect a call
- Limit the duration of a call
- Otherwise interfere with or restrict communications
Users are responsible for complying with all applicable correctional-facility rules, regulations, policies, and restrictions.
4. Payments and Prepaid Funding
A.I. Research Link may allow users to purchase prepaid funds that may be used toward eligible telephone or other Services. The website may offer specified funding amounts and may permit users to enter a different amount within limits established by the Company.
Unless otherwise stated at the time of purchase:
- Payments may be processed through Stripe or another third-party payment processor selected by the Company
- Payment-card information is processed by the applicable payment processor
- A.I. Research Link does not intentionally store complete payment-card information on its own servers
- Minimum and maximum payment amounts may be changed by the Company
- Available prepaid balances may be reduced based upon use of eligible Services
- A.I. Research Link does not currently offer subscription-based Services unless expressly stated otherwise at the time of purchase
Third-party payment processors may independently process payment-related information under their own terms and privacy policies.
5. Payment Authorization
By submitting a payment, you authorize A.I. Research Link and its applicable payment processor to charge the payment method you provide for the amount displayed before you complete the transaction.
You agree not to use a payment method without authorization from the owner of that payment method.
A.I. Research Link may refuse, cancel, suspend, or investigate transactions that appear to be fraudulent, unauthorized, unlawful, or inconsistent with these Terms.
6. Refunds and Unused Funds
Payments are generally intended to purchase prepaid Services. Unless otherwise required by applicable law or expressly stated by the Company, purchases are not automatically refundable after Services have been used.
If you believe that:
- A payment was made in error
- A payment was unauthorized
- You were charged incorrectly
- A technical problem affected purchased Services
you should contact A.I. Research Link promptly using the contact information provided below. The Company may review refund requests individually.
Nothing in these Terms is intended to eliminate or restrict any refund, cancellation, chargeback, or other consumer right that cannot legally be waived.
7. AI-Generated Information
The Services use artificial intelligence to generate responses and assist users. AI-generated responses may contain:
- Errors
- Omissions
- Outdated information
- Misunderstandings
- Incomplete information
- Inaccurate statements
The AI assistant does not guarantee that information provided through the Services is complete, current, accurate, or suitable for a particular purpose. You are responsible for independently verifying important information through reliable and appropriate sources.
8. No Legal Advice or Attorney-Client Relationship
Use of the Services does not create an attorney-client relationship between you and A.I. Research Link, its owners, employees, contractors, AI systems, or service providers.
AI-generated legal information may be incomplete, inaccurate, outdated, or inapplicable to a particular situation. Users should independently verify legal information and consult a licensed attorney or other qualified legal professional concerning their individual circumstances.
9. No Medical or Mental-Health Professional Services
The Services may include supportive or conversational interactions concerning personal matters, emotional well-being, coping, or general mental-health topics. These interactions are not a substitute for:
- A licensed physician
- Psychologist
- Psychiatrist
- Therapist
- Counselor
- Crisis professional
- Other qualified healthcare provider
A.I. Research Link does not diagnose, treat, or provide professional medical or mental-health care through the Services.
If you believe you are experiencing an emergency or a situation involving immediate danger, you should contact appropriate emergency services or a qualified professional rather than relying on the AI assistant.
10. General Information Disclaimer
The Services are intended primarily for informational, educational, research, drafting, and general-assistance purposes.
A.I. Research Link does not guarantee the accuracy, completeness, reliability, timeliness, or usefulness of information generated through the Services. Information may change after it is provided.
You are responsible for evaluating information and determining whether additional research or professional advice is necessary.
11. Telephone Calls, AI Assistants, Recordings, and Transcripts
Our Services may involve AI-assisted or automated telephone conversations. When using the telephone Services, you acknowledge that you may communicate with an AI assistant rather than a human representative.
Depending on the Services being used, telephone conversations may be processed to:
- Provide the Services
- Generate responses
- Generate requested transcripts
- Maintain records
- Troubleshoot technical issues
- Improve functionality
- Support security and compliance
Telephone communications may also be subject to monitoring, recording, retention, disclosure, or other requirements imposed by correctional facilities, telecommunications providers, third-party service providers, or applicable law.
You should not provide information through the Services that you do not have the right to disclose. Additional information concerning personal information, recordings, transcripts, retention, and data practices is provided in our Privacy Policy.
12. SMS and Text Messaging Terms
12.1 SMS Services
A.I. Research Link may provide SMS/text messaging services in connection with the Services. Text messages may be used to provide:
- Information requested by the user
- Follow-up information relating to a telephone conversation
- Customer-service communications
- Appointment-related information, where applicable
- Information relating to a requested Service
- Links or additional information relevant to a user's request
- Other service-related communications
Message frequency may vary depending on your interactions with A.I. Research Link and the Services you request.
12.2 Verbal Consent Required to Receive Text Messages
Where permitted by applicable law, A.I. Research Link may obtain consent to send SMS/text messages verbally during an AI-assisted or other authorized telephone conversation.
The caller must be given an opportunity to either provide or decline consent. SMS consent is voluntary and is not required as a condition of purchasing, adding funds, accessing, or using unrelated Services.
The caller must provide a clear affirmative response, such as:
- “Yes”
- “I agree”
- Another response that clearly and unambiguously indicates the caller's consent to receive the applicable text message
If the caller does not provide a clear affirmative response, A.I. Research Link will not send the applicable SMS/text message. Before requesting consent, the caller may be informed of:
- The identity of A.I. Research Link as the sender
- The telephone number to which the message will be sent
- The purpose and subject matter of the message
- That message and data rates may apply
- That message frequency may vary
- That consent may be withdrawn at any time
- The available method for opting out of future SMS communications
The consent obtained applies only to the specific purpose and subject matter disclosed to the caller when consent is requested. Consent for one message subject or purpose does not automatically constitute consent for unrelated messages.
A.I. Research Link may maintain records of the consent interaction, including the telephone number, date, time, purpose of the communication, consent request, caller's affirmative response, and relevant call or transcript information, subject to applicable law and our Privacy Policy.
Such records may be retained for the period reasonably necessary to demonstrate compliance with applicable law, telecommunications requirements, carrier requirements, and third-party messaging-provider requirements.
12.3 Verbal Consent Disclosure and Consent Script
When applicable, the A.I. Research Link AI assistant or authorized representative may use a verbal consent disclosure substantially similar to the following:
“This is A.I. Research Link. We would like to send the information you requested by text message to this phone number. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP. Would you like to receive this text message?”
The caller must then provide a clear affirmative verbal response. For purposes of the Company’s consent procedure, responses such as “Yes” or “I agree” constitute clear affirmative consent when they are given in direct response to the consent request and otherwise clearly indicate the caller’s agreement to receive the applicable text message.
The AI assistant or authorized representative must not treat silence, failure to respond, an unclear response, hesitation, or an ambiguous statement as consent. If the caller does not provide a clear affirmative response, the SMS/text message must not be sent.
Where technically feasible, the Company's messaging system may be configured so that the SMS function cannot be initiated unless the required affirmative consent has first been recorded.
12.4 Consent Is Limited to the Disclosed Purpose
Consent to receive service-related or informational text messages does not automatically constitute consent to receive unrelated marketing or promotional messages.
Consent is specific to A.I. Research Link as the sender and to the message subject or purpose disclosed when consent is obtained. If A.I. Research Link intends to send messages concerning a different subject matter or purpose for which separate consent is required, A.I. Research Link will obtain the applicable consent separately.
12.5 Message and Data Rates
Message and data rates may apply depending on your wireless carrier and service plan. You are responsible for any fees charged by your wireless carrier in connection with receiving SMS messages.
12.6 How to Opt Out
You may withdraw your consent to receive SMS messages at any time. Where reply functionality is available, you may opt out by replying STOP. You may also use other available standard opt-out keywords, including STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE, or QUIT.
A.I. Research Link will process valid revocation requests in accordance with applicable law and applicable messaging-provider requirements. The opt-out process is intended to be straightforward and accessible.
After a valid opt-out, A.I. Research Link may send one final confirmation message acknowledging that the opt-out has been processed, where permitted by applicable requirements. After the opt-out has been processed, A.I. Research Link will not send additional messages through the applicable messaging program unless the caller subsequently provides the consent required to receive additional messages.
12.7 Help
For assistance concerning SMS communications, you may reply HELP when reply functionality is available or contact A.I. Research Link using the contact information provided below.
12.8 Re-Enrollment
If you previously opted out of SMS communications, you may be required to provide new consent before receiving additional messages. Where re-consent is required, A.I. Research Link will obtain the applicable consent before resuming SMS communications.
12.9 Telephone Number Responsibility
You represent that you are the account holder or authorized user of the telephone number you provide or confirm. If you change, transfer, or discontinue your telephone number, you should notify A.I. Research Link when appropriate so that communications are not inadvertently sent to another person.
12.10 Marketing and Promotional Communications
Marketing and promotional text messages may be subject to additional federal and state requirements and additional messaging-provider requirements.
Verbal consent obtained under this Section 12 is not intended to substitute for express written consent where express written consent is required. Consent for marketing communications may require separate and specific disclosures and will not be inferred solely from acceptance of these Terms.
13. Personal Information
A.I. Research Link may collect information necessary to:
- Provide the Services
- Process payments
- Identify the intended recipient of Services
- Communicate with customers
- Prevent fraud
- Maintain records
- Provide customer support
- Improve Services
- Comply with applicable law
Information may include:
- Name
- Inmate identification number
- State of incarceration
- Telephone number
- Email address
- Contact information
- Transaction information
- Payment-related information
- Communications with the Company
- Call information
- Transcripts
- Information associated with use of the Services
Payment information may be processed by third-party payment providers such as Stripe. Please review our Privacy Policy for additional information concerning collection, use, retention, disclosure, and protection of personal information.
14. Third-Party Services
The Services may depend upon third-party providers, including:
- Payment processors
- Telecommunications providers
- AI technology providers
- Hosting providers
- Email providers
- SMS providers
- Search providers
- Analytics providers
- Other technology vendors
Third-party services may have their own terms, privacy policies, technical requirements, and limitations. A.I. Research Link is not responsible for failures, interruptions, security incidents, policies, or actions of third-party services that are outside our reasonable control.
15. Acceptable Use
You agree to use the Services only for lawful purposes. You may not use the Services to:
- Violate any applicable law or regulation
- Commit or facilitate fraud
- Impersonate another person
- Attempt to obtain unauthorized access to systems or information
- Harass, threaten, or abuse others
- Interfere with operation of the Services
- Circumvent payment requirements
- Use stolen or unauthorized payment information
- Attempt to exploit, reverse engineer, or compromise Company systems
- Use the Services for unlawful activity
- Encourage another person to engage in unlawful activity
We reserve the right to suspend or terminate access when we reasonably believe the Services are being misused.
16. User Responsibility for Information Provided
You are responsible for the information, prompts, instructions, questions, and other materials you provide to the Company or through the Services. You represent that:
- You have the right to provide information concerning another individual when submitting information for that individual
- Information you provide is accurate to the best of your knowledge
- You will not knowingly submit false, fraudulent, or misleading information
17. Intellectual Property
The website and Services, including their design, branding, text, graphics, logos, software, functionality, and other original materials, are owned by or licensed to A.I. Research Link LLC and are protected by applicable intellectual-property laws.
Except as expressly permitted by the Company or applicable law, you may not copy, reproduce, distribute, modify, sell, license, publish, or commercially exploit the Company’s website or proprietary materials without appropriate authorization.
18. User-Generated Materials
If you provide information, prompts, drafts, questions, or other content to the Services, you remain responsible for that content.
You represent that you have the necessary rights to submit such content and that doing so does not violate another person's rights or applicable law.
You grant A.I. Research Link only the rights reasonably necessary to process your content and provide the requested Services, subject to our Privacy Policy and applicable law.
19. Call Quality and Service Availability
We attempt to make the Services consistently available, but we do not guarantee uninterrupted or error-free service. Services may temporarily become unavailable because of:
- Telephone carrier problems
- Correctional-facility restrictions
- Internet or telecommunications outages
- Maintenance
- Software failures
- AI-service interruptions
- Third-party service interruptions
- Security incidents
- Natural disasters
- Other circumstances outside our reasonable control
We do not guarantee a particular response time, call duration, connection quality, or availability of any particular AI feature.
20. Changes to the Services
A.I. Research Link may change the Services at any time. This may include the right to:
- Modify the Services
- Suspend the Services
- Discontinue the Services
- Add features
- Remove features
- Change pricing
- Change telephone numbers
- Change payment options
- Change service availability
- Alter other aspects of the Services
The Company is not required to maintain any particular feature, telephone number, payment option, price, or service indefinitely.
21. Termination
A.I. Research Link may suspend or terminate access to the Services if it reasonably believes a user has:
- Violated these Terms
- Committed fraud
- Misused the Services
- Used an unauthorized payment method
- Attempted to harm or compromise the Services
- Created a legal, security, or operational risk
The Company may also suspend Services when necessary to comply with:
- Applicable law
- A third-party provider's requirements
- A correctional facility's requirements
22. Limitation of Liability
To the fullest extent permitted by applicable law, A.I. Research Link LLC and its owners, officers, employees, contractors, affiliates, service providers, and technology providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of the Services. This includes claims or damages involving:
- Reliance on AI-generated information
- Incorrect or incomplete information
- Telephone interruptions
- Correctional-facility restrictions
- Third-party service interruptions
- Loss of data
- Unauthorized access
- Delayed communications
- Inability to access the Services
- Decisions made using information provided through the Services
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
23. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless A.I. Research Link LLC, including its owners, officers, employees, contractors, affiliates, service providers, and agents, from claims, damages, losses, liabilities, costs, and expenses arising from:
- Your breach of these Terms
- Your misuse of the Services
- Your violation of another person's rights
- Your violation of applicable law
- Information or materials you submit through the Services
24. Changes to These Terms
We may update these Terms from time to time. When we make changes, we may update the Effective Date or Last Updated date displayed at the beginning of these Terms.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
25. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except to the extent that applicable federal law or another mandatory law requires otherwise.
26. Dispute Resolution
Before initiating formal legal proceedings concerning a dispute related to the Services, the parties should make a good-faith effort to resolve the dispute by contacting A.I. Research Link using the contact information provided below.
Nothing in this section prevents a consumer from exercising rights that cannot legally be waived or restricted.
Any arbitration, class-action waiver, venue, jurisdiction, or attorney-fee provisions should be included only after review and approval by legal counsel.
27. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
28. No Waiver
Failure by A.I. Research Link to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.
29. Entire Agreement
These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and A.I. Research Link LLC concerning your use of the Services.
30. No Emergency Services
You should not rely on our Services to contact emergency responders or obtain emergency assistance.
31. Contact Information
Important Notice
A.I. Research Link provides AI-assisted informational, research, communication, and assistance Services. The Services are not a substitute for a licensed attorney, doctor, therapist, financial professional, emergency professional, or other qualified professional.
AI-generated information may contain errors or omissions. Users should independently verify important information using reliable sources and seek professional advice when appropriate.
Before initiating formal legal proceedings, or for any question about these Terms, you may contact us at:
A.I. Research Link LLC
Virginia, United States